Operations · Free clinic tool

No-Show & Cancellation Calculator

To calculate the cost of no-shows, add no-shows and late cancellations, subtract the slots you refilled, and multiply the unfilled slots by your average collected fee. That is gross revenue missed. Subtract avoidable variable costs and any cancellation fees collected to estimate contribution missed, an opportunity estimate rather than a booked accounting loss.

  • Free to use
  • No account needed
  • Nothing is uploaded

Calculator

Enter your numbers

This clinic no show calculator turns scheduled visits, no-shows and late cancellations into unfilled slots. Use it to see the size of the gap. It does not, by itself, reduce clinic cancellations or set a fee policy.

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Unfilled slots are no-shows plus late cancellations, minus slots you refilled. Contribution missed is an opportunity estimate. Cancellation fees are subtracted once there, and not again in the recovery scenario.

Whole number. Example: 600

Example: 24

Example: 36

Cannot exceed late cancellations. Example: 20

CAD

Example: 110

CAD

Example: 4. Enter 0 if none.

CAD

Example: 600. Enter 0 if none.

Cannot exceed unfilled slots. Example: 15

Enter this month’s visits, or choose Load example, to see missed revenue.

Orthix for clinics

Add custom orthotics to your clinic

Create a clinic account when you want to order custom orthotics online. This no-show calculator does not require one.

  1. 01

    Register your clinic

    Create the clinic account and confirm your email.

  2. 02

    Get verified

    Upload clinic verification. Ordering opens once it is approved.

  3. 03

    Order online

    Capture, prescribe and track each pair of custom orthotics in one place.

Example

Worked example

Hypothetical numbers only. They are not a benchmark or an Orthix price.

600 scheduled visits, 24 no-shows, 36 late cancellations, 20 refilled slots, $110 average fee, $4 avoidable variable cost, $600 cancellation fees collected, 15 recovered visits.

40 unfilled slots. Gross revenue missed $4,400.00. Contribution missed $3,640.00. Recovery scenario adds $1,650.00 gross and $1,590.00 contribution.

Method

How it's calculated

Unfilled slots = no-shows + late cancellations − refilled cancellation slots.

Potential gross revenue missed = unfilled slots × average collected fee.

Estimated contribution missed = unfilled slots × (fee − avoidable variable cost) − cancellation fees collected.

Recovery gross = recovered visits × fee.

Recovery contribution = recovered visits × (fee − avoidable variable cost). Cancellation fees are not subtracted again.

FAQ

Questions

Something else on your mind? Talk to our team.

How does this clinic no show calculator treat refilled slots?
Unfilled slots are no-shows plus late cancellations, minus the cancellation slots you refilled. Refilled slots cannot be more than the late cancellations.
Why are cancellation fees in contribution missed, but not in the recovery figure?
Contribution missed subtracts cancellation fees you already collected. The recovery scenario is extra visits you might fill. It does not subtract those fees again.
Is contribution missed a booked loss?
No. It is an opportunity estimate from your fee and avoidable variable cost. It is not a booked accounting loss and it does not guarantee that a slot will be recovered.
Will this tool reduce clinic cancellations for me?
It shows the size of unfilled slots and a recovery scenario you enter. It does not set a cancellation policy or promise that a reminder system will recover visits.