Easier day-to-day
Staff spend less time on boxes and phone calls and more time with patients.
Digital clinic workflow
Same Patient. Same Orthotic. Completely Different Workflow.
Orthix replaces foam shipping with a digital path from assessment to lab, same custom orthotics, less chaos at your clinic.
Your Clinic. Before Orthix.
Old clinic friction
Foam, boxes, shipping labels, paper forms, phone calls, and patients waiting while casts travel back and forth.
- Foam boxes stacked in the corner
- Shipping labels and tape on the desk
- Paper assessment forms
- Phone calls chasing lab status
- Patient waiting on casts
- Messy back-office clutter
Your Clinic. Powered by Orthix.
Modern digital flow
iPad or phone capture, Orthix dashboard, 3D models, cloud records, and fast professional handoff, no foam shipment required.
- iPad or phone capture
- Orthix clinic dashboard
- 3D foot model preview
- Cloud patient records
- Instant digital lab handoff
- Professional, uncluttered workspace
Order timelines
Same outcome. Different path.
Side by side: the foam cycle clinics still run, versus the Orthix digital path.
Without Orthix
Foam and shipping
Every order walks a long physical chain. Most of it is invisible to the patient until they wait again.
- 01
Patient arrives
- 02
Assessment on paper
- 03
Foam impression
- 04
Patient waits while foam sets
- 05
Pack foam in box
- 06
Print shipping label
- 07
Courier pickup
- 08
Lab receives package
- 09
Technician scans foam
- 10
CAD design
- 11
Manufacturing
- 12
Ship orthotics back
- 13
Patient returns for fitting
With Orthix
Digital clinic path
Capture, review, and submit in one visit, then the lab works from a verified digital file.
- 01
Patient arrives
- 02
Digital assessment in Orthix
- 03
Phone or iPad foot photos
- 04
AI-assisted 3D model preview
- 05
Submit order to lab, same visit
- 06
Lab technician reviews file
- 07
Manufacturing
- 08
Ship to clinic
- 09
Patient fitting
Problems clinics report
- Foam inventory and storage clutter
- Shipping boxes, tape, and label costs
- Paper forms and duplicate data entry
- Phone tag with the lab on missing info
- Patients waiting on casts and callbacks
- Lost or damaged foam in transit
- Slow reorders, often a full new cast
- Messy desk and filing cabinets
What you gain
- No foam boxes to buy or store
- No outbound shipping labels or courier runs
- Cloud patient records, searchable history
- Reorder from the digital file in seconds
- Status tracking without phone calls
- Consistent capture guided by the app
- Human lab review before manufacturing
- Cleaner front desk and back office
Time comparison
Traditional vs Orthix
Illustrative ranges from clinics we work with, your volume and staff mix may vary.
| Task | Traditional | Orthix |
|---|---|---|
| Assessment & capture | 45–60 min (paper + foam) | 25–35 min (digital + photos) |
| Packing & prep | 10–15 min per order | None: submit digitally |
| Outbound shipping | 1–3 days in transit + handling | Instant digital handoff |
| Reorder (same patient) | New cast + repeat shipping cycle | Minutes from saved 3D record |
Pain elimination
What you stop buying
Orthix is not only about speed, it removes recurring supply and admin costs from your orthotics workflow.
| Item | Without Orthix | With Orthix |
|---|---|---|
| Foam impression kits | Ongoing per patient | Not required |
| Shipping boxes & void fill | Per order | Not required |
| Courier / postage labels | Per shipment | Not required |
| Paper forms & filing | Staff time + supplies | Digital records |
| Phone follow-ups to lab | Hidden admin hours | In-app status |
| Duplicate data entry | Assessment + shipping forms | Single workflow |
Clinic economics
Without vs with Orthix
Illustrative placeholders only, actual savings depend on your order volume, courier rates, and staff rates. We are happy to walk through your numbers on a demo call.
Without Orthix
Hidden costs stack on every pair, supplies, shipping, and staff time that never shows up on a single invoice.
- Foam & impression supplies
- $12–$25 / pair
- Outbound shipping (foam to lab)
- $18–$35 / shipment
- Admin time (pack, label, chase)
- 20–40 min / order
- Reorder friction
- Full new cast cycle
Example: ~$30–$60+ per order in supplies & shipping alone, before staff time.
With Orthix
Digital workflow removes recurring line items and compresses admin, especially on reorders.
- Digital capture only
- No foam SKU
- Lab handoff
- Included in platform flow
- Staff time per order
- Often 15–25 min saved*
- Reorder from file
- Minutes, not weeks
Example: illustrative 10–20+ orders/month → meaningful annual supply & time recovery. Contact us for a tailored estimate.
*Time savings are illustrative and vary by clinic. Shipping: $8 per parcel/per orthotic for 1–20 monthly orders; free shipping per parcel at 21+ monthly orders.
Every order
What happens to every Orthix order
AI accelerates the path from photos to a 3D file, then a qualified lab technician reviews every order before it enters manufacturing.
1
Foot photos
Guided capture on phone or iPad, both feet, clinic-ready quality.
2
AI processing
Orthix builds a structured digital foot model from your photos.
3
3D preview
Review the model with your patient before you submit.
4
Lab technician review
A qualified Orthix technician checks every file, AI assists, humans approve.
Human review required
5
Manufacturing
Custom orthotics fabricated in our Canadian lab to your prescription.
6
Quality control
Final inspection before the pair leaves the lab.
7
Shipping to clinic
Finished devices ship to your clinic for patient fitting.
- 1
Foot photos
Guided capture on phone or iPad, both feet, clinic-ready quality.
- 2
AI processing
Orthix builds a structured digital foot model from your photos.
- 3
3D preview
Review the model with your patient before you submit.
- 4
Lab technician review
A qualified Orthix technician checks every file, AI assists, humans approve.
- 5
Manufacturing
Custom orthotics fabricated in our Canadian lab to your prescription.
- 6
Quality control
Final inspection before the pair leaves the lab.
- 7
Shipping to clinic
Finished devices ship to your clinic for patient fitting.
Clinic workflow
From foam boxes to digital orders
Orthix is built so clinics can capture feet digitally, submit prescriptions, and track Vancouver lab fabrication without shipping foam impressions for digital orders. Typical fabrication turnaround is 5–10 days after lab acceptance; volume and product type can vary.
Named clinic references and measured outcomes are available on request after owner approval. Book a demo to discuss your workflow.
Why clinics switch
Easier operations, not just a cheaper line item
Teams choose Orthix because the workday feels calmer. Savings follow when foam, shipping, and repeat admin disappear.
Same clinical outcome
You still prescribe custom orthotics, Orthix changes how the order reaches the lab.
Modern patient experience
Digital capture feels professional; fewer return visits for cast issues.
Reorder without friction
Growing kids, second pairs, and replacements do not restart the foam cycle.
FAQ
Common questions from clinics
- Do I need a special foot scanner?
- No dedicated scanner is required. Most clinics capture both soles with a modern smartphone or tablet camera through the Orthix mobile flow. The platform guides positioning and lighting so your team gets consistent photos every time.
- Can we really use a phone for clinical orders?
- Yes. Orthix is built for real clinic rooms, not a research lab. Capture on phone or iPad, review the 3D preview on the same device or your dashboard, and submit digitally. Patient records stay in your secure clinic workspace.
- How much training does my staff need?
- Most teams are comfortable placing their first digital order within one guided session. Orthix walks through assessment fields, photo capture, and submission. We provide onboarding support and can review your first few orders with you.
- What if we make a mistake on an order?
- Orders are editable while they are still in draft or early review stages. If something ships to production, contact Orthix support promptly, lab technicians review every file before manufacturing, and many issues can be corrected before fabrication starts.
- How long does manufacturing take?
- Turnaround is typically 5–10 days once the lab accepts your digital file, though volume and product type can vary. Contact Orthix if you need an estimate for your clinic volume.
Ready to stop shipping foam?
See Orthix on a short demo, or register your clinic and place your first digital order with guided onboarding.